Theft prevention

Cash Handling SOP for Small Businesses in South Africa
A practical standard operating procedure for SA businesses that handle cash to reduce shrinkage, robbery risk, and reconciliation errors.
#cash handling
#sop
#retail controls
#south africa
#loss prevention
Cash Handling SOP for Small Businesses in South Africa
Cash-intensive businesses carry elevated theft and error risk. A written SOP protects both owner and staff.
Opening Procedure
- Float issued and signed.
- Till seal check logged.
- Camera system verification where installed.
During Trading
- No open till without sale/refund record.
- Large notes dropped to safe at set thresholds.
- Cash movements logged with two signatures.
Closing Procedure
- Till count by cashier and supervisor.
- Variance documented immediately.
- Deposit prep with tamper-evident bags.
- Next-day bank deposit where feasible.
Governance Rules
- Random till spot checks.
- Rotation of cash-handling duties.
- Zero tolerance for undocumented cash adjustments.
- Daily management review of variance report.
Security Layer
- Keep cash exposure low on floor.
- Avoid predictable banking routines.
- Train staff on robbery safety protocol.
Disclaimer: Adapt SOP detail to your environment, insurance requirements, and staff structure.